Terms of service

These conditions are agreed between the online store Inspiration Serena Lda (http://www.goodreams.pt) and customers who place orders at the online store Inspiration Serena Lda. - will be regulated by the customs and customs in force in the distance selling sector in accordance with AMD's Code of Ethics and Loyal Practices – Associação Portuguesa de Marketing Directo.

Object

The purpose of these conditions is to define the modalities of sale between Morning Melody, Unipessoal Lda (corporate name – Inspiration Serena Lda) and the customer, from ordering to services, including payment and delivery.

Orders

To place your order, the customer must provide : - his user code and password - the delivery data The fact that the customer places his order is equivalent to full acceptance of the prices and description of the products available for sale in this way and the general conditions of sale, which will be the only ones applicable to the contract thus concluded. Inspiration Serena Lda will honor orders received online only up to the limit of available stocks. In the absence of product availability, Inspira Serena Lda undertakes to inform the customer as soon as possible. Inspira Serena Lda reserves the right to refuse any order.

Deliveries

The delivery of orders will be made to the address indicated by the customer when placing the order. Costs and delivery times will be communicated to the customer at the time of ordering. When placing an order, the customer is accepting these costs and delivery times. For urgent 24-hour shipments, confirmation of payment must be made by 4:00 pm on the same day, in order to start the shipping process immediately. For payments after 4 pm, the shipping process will only start on the following business day. Shipping costs accepted by the customer at the time of purchase correspond to a service provided by Inspiration Serena Lda or its distribution partners that only aim to deliver that order from point A (Inspiration Serena Lda warehouse) to point B (address indicated by the customer ). To follow up an order in progress, the customer can and should contact the Customer Service of the corresponding distribution partners. Before the order is dispatched, an email is sent to the customer with the purchase receipt/invoice. If the customer does not claim the order with the shipping company, within the time allowed and the order is returned to Inspiration Serena Lda, then the customer will have to bear the transport costs of the new shipment. Free shipping campaigns are only valid for the first shipments, and never for order reshipments.

Payment

Inspiration Serena Lda offers its customers several payment methods: - Credit Card - ATM Reference - Bank Transfer In the case of payment by credit card, the debit will be made at the time of confirmation of purchase. Inspiration Serena Lda does not have access to the payment data of its customers and will use all its efforts to ensure maximum confidentiality and security in the data transmitted over the internet.

Responsibility

Inspira Serena Lda excludes all warranty and any liability for inconveniences or damages inherent to the use of the Internet network, in particular, a disruption of service, an external intrusion or the presence of computer viruses, or any case of force so classified by the jurisprudence of the courts, to the extent permitted by applicable law.

processing of personal data

The customer authorizes Inspira Serena Lda to automatically process the personal data provided by the purchase order, in particular, through the use of cookies. password in the “Recover Password” section.

NewsLetter and Inspiration Serena Lda

E-mailings with promotions, offers and information, sent directly to the customer's e-mail box, are given the name Newsletter Inspiration Serena Lda. The customer is automatically registered from the moment he registers with Inspiration Serena Lda.

Total Agreement

These Conditions of Sale constitute the entire agreement between the parties concerned. In the event that one of the clauses of this contract is declared null and void, due to a legislative, normative or sentence change, it will not lose its validity, and compliance with these General Sales Conditions is mandatory. Inspira Serena Lda reserves the right to change these Terms and Conditions at any time.

Conservation and Archive of Transactions

The filing of orders and invoices will be carried out on a reliable and durable medium to correspond to a faithful and lasting copy

Applicable Law and Jurisdiction

The terms of this contract are subject to Portuguese law. The attribution of jurisdiction in case of litigation, and the lack of an amicable agreement between the parties will be submitted to the competent courts of Portugal despite the plurality of defendants and/or whatever the type of proceedings. In the event of a dispute, the consumer, under Law No. 144/2015, may also resort to an Alternative Consumer Dispute Resolution Entity: CNIACC – National Center for Information and Arbitration of Consumer Disputes (www.arbitragemdeconsumo). org).

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